FAQ

Yes, the Buyaladdin application is now available for both Android and iOS users. Use the links below to download and install the application on your device:

Buyaladdin application tracks the user's mobile phone location in order to match them accurately with the nearest shopping malls. This will help users conveniently search, buy, and compare for products.

Genie Notification is a dedicated channel within the Buyaladdin application through which the Buyaladdin Team communicates with its users for all the latest updates and official announcements.

No, it is not mandatory for the users to sign up in the Buyaladdin application to use it. However, it is recommended that users should register an account in order to use its complete features such as purchasing Mileage or products.

Yes, Buyaladdin targets online shoppers around the world. The application is currently available in English, Chinese, Japanese, Spanish, and Korean.

By default, the Buyaladdin application sets the language based on the user's location. You can change the language by simply clicking on the Menu bar -> Settings icon -> Language.

You can send your feedback related to the Buyaladdin application through the “Feedback & Support” option. You can access it by clicking on the Menu bar.

Yes, the Buyaladdin app operates on a Terms of Services of its own. We highly recommend users to read the Terms of Services and Privacy Policy before starting to use the Buyaladdin app.

In addition, there might be cases that involve getting the user’s agreement, particularly during any changes or addition of features within the app. We do our best to notify our users for any updates. In this case, a user's agreement to any Buyaladdin app update will also be considered a full understanding of our Terms of Service.

1. Click on ‘Log-in’ from the app menu
2. Enter your ‘User ID’ and ‘Password’ and click on ‘Login’

1. Click on the ‘Forgot ID/Password?’

2. Enter your ‘Email Address’ under the ID assistance section and then click ‘Done’

3. Your User ID will be sent to your registered email address

1. Click on the ‘Forgot ID/Password?’

2. Enter your ‘User ID’ and ‘Email Address’ under the PW assistance section and then click on ‘Send’

3. Click the verification link that Buyaladdin sent to your email

4. If the verification is successfully completed, you can reset your Password

Buyaladdin Mileage (abbreviated as "Miles" or "M") is the exclusive currency and payment system exclusively used for making purchases within the app.

To reduce the exchange fee incurred within different currencies, Buyaladdin implements Miles per unit of currency. For Korean shoppers, Miles will be abbreviated to "M(₩)," referring to the Korean won.
* 1M(₩) is equivalent to 1,000₩. The Miles can be used as cash after charging.

Miles can be used only through the Buyaladdin application. Miles are not applicable for direct payments in the shopping mall. In the case of Korean currency "M(₩)," you can purchase a product only from shopping malls that accept Korean won.

Buyaladdin M(₩) can be purchased with Deposit Without Bankbook and a Bank Account Transfer.


1. If you purchase M(₩) with Deposit Without Bankbook
- Please enter the Bank Name, Depositor and make a deposit the amount into Buyaladdin bank account.

2. If you purchase M(₩) with Bank Account Transfer
- Please enter the Bank Name, Depositor, and Bank Account Number and make a deposit the amount to the Buyaladdin bank account.

Buyaladdin Account
Shinhan Bank:140-013-231610
[㈜알라딘글로벌알앤디센터]

Please check your usage history on your M(₩) page.


The minimum purchase amount starts with 1M(₩) and unlimited purchases are available in units of 1M(₩). Also, M(₩) will show up to 2 decimal places.

The completion of the Mileage(₩) purchase will take a certain period of time due to the server connection with the bank after the payment details to the Buyaladdin account are confirmed.

Depending on the connection, it may take up to 30 minutes, and if the purchase has not been completed after that, please check deposit information whether it is correct or not.
If the purchase is not completed even though the depositor information is accurate, please contact us through Feedback & Support with a screenshot of the deposit details.


※ If you do not make a deposit within 24 hours, the purchase will be automatically canceled.

※ You may not be able to get a refund or it may take a long time to process it in the following cases:

1. If the name of the depositor you entered and the name of the bankbook do not match
2. If the purchase amount and deposit amount do not match

A user is eligible for a full refund of M(₩). (partial refund request is unavailable)

When you request a refund, the refund will be processed to the Korean bank account you filled in. Please note that you can register an account on the account information edit page, and bank accounts other than Korean cannot be entered.

The refund period is approximately 2 to 7 days. M(₩) cannot be used or purchased until the refund is completed.

Users cannot cancel a refund request. Once a request has been sent, it will be processed accordingly. We highly suggest users not to send any refund requests if not necessary.

Yes, the ABBC purchase using Mileage(₩) has ended since Apr 30th, 2021.
The Buyaladdin team finished working on the integrations of ABBC coin payments on the shopping application. You can shop in the Buyaladdin app using ABBC.

You can deposit your ABBC from other exchanges or personal wallets into the ABBC card within the Buyaladdin app. Buyaladdin sets the value of ABBC based on real-time market prices. Please note that the market price may change continuously.

You can deposit an unlimited amount of ABBC and it will be shown up to 8 decimal places. The amount will be displayed when the transaction is completed. Check the latest transaction on ‘ABBC Card’ within the app.

Please deposit more than the minimum amount set by Buyaladdin. Any deposits less than the minimum amount will not be credited.

Please refer to the following below.

1. Click the ‘Receive’ button on your ‘My Wallet’ page.

2. Check the Cryptocurrency Service Terms of Conditions and Agreement and click the ‘Agree’ button.

3. Check the BTC, ETH, ABBC Agreement & User Guide and click the ‘Agree’ button.

4. Please set your Passcode if it is your first time using the ‘Receive’ function.

5. After setting your Passcode, you will be provided with BTC, ETH, ABBC wallet. Please copy and save your wallet addresses.

6. Click the 'Receive' button once more on your ‘My Wallet’ page.

7. Select where (‘Wallet’ or Exchange’) you are sending your ABBC from on the ‘Request to Receive’ page.

8. Fill out the date, time, and the amount you wish to deposit and click the ‘OK’ button. (Any deposit less than the minimum amount will not be credited)

9. You will be guided to the ‘Wallet QR’ page.

10. Please check the amount and the wallet addresses/QR code before depositing ABBC from exchanges or external wallets.

11. The amount will be displayed when the transaction is completed. Check the latest transaction on ‘My Wallet’ in Buyaladdin.

12. When the ‘Receive’ process is completed, a confirmation email will be sent to your email address registered in Buyaladdin or through the app notification.

Yes, you can withdraw ABBC after going through Buyaladdin’s approval process.

Transaction fee will be charged upon withdrawal of ABBC. A withdrawal request will not be available if the amount of ABBC in your wallet is less than the transaction fee.

When you request to ‘Send’, the transaction may take 24 to 48 hours due to the approval process.
After the approval, the amount you requested will be sent to the wallet address you entered.

※ Please be informed that the ABBC withdrawal will be restricted during the 100 X 100 X 100 ABBC Event timings.

Please refer to the following below.

1. Click the 'Send' button to withdraw your ABBC in Buyaladdin to exchanges or external wallets.

2. You can withdraw ABBC after going through Buyaladdin’s approval process. Click on the ‘Agree’ button on the approval pop-up page.

3. Enter the recipient’s wallet address. (QR code is available.)

4. Enter the amount of ABBC. KRW will be automatically calculated and displayed.

5. Please enter your email address registered in Buyaladdin and complete the email verification process.

6. When you click the ‘Send’ button, the withdrawal request will be sent to the Buyaladdin team for approval.

When you request to withdraw ABBC by clicking ‘Send’, the next ‘Send’ request will be unavailable until the previous request is completed. (‘Receive’ ABBC and functions using other currencies within the app are still available.)

To build a Global Integrated Payment Platform, Buyaladdin has completed integrating the Bitcoin(BTC), Ethereum(ETH) payment method within the Buyaladdin app.

In addition, Buyaladdin is now out in force to build a durable system to help people around the world purchase products simply, conveniently, and without any difficulties regardless of his/her nationality and country. You can purchase products in the shopping malls in Korea using BTC, ETH.

You can deposit your BTC, ETH from other exchanges or personal wallets into the BTC, ETH card within the Buyaladdin app. Buyaladdin sets the value of BTC, ETH based on real-time market prices. Please note that the market price may change continuously.

You can deposit an unlimited amount of BTC, ETH and it will be shown up to 8 decimal places. The amount will be displayed when the transaction is completed. Check the latest transaction on BTC Card or ETH Card within the app.

Please deposit more than the minimum amount set by Buyaladdin. Any deposits less than the minimum amount will not be credited.

Please refer to the following below.

1. Click the ‘Receive’ button on your ‘My Wallet’ page.

2. Check the Cryptocurrency Service Terms of Conditions and Agreement and click the ‘Agree’ button.

3. Check the BTC, ETH, ABBC Agreement & User Guide and click the ‘Agree’ button.

4. Please set your Passcode if it is your first time using the ‘Receive’ function.

5. After setting your Passcode, you will be provided with BTC, ETH, ABBC wallet. Please copy and save your wallet addresses.

6. Click the 'Receive' button once more on your ‘My Wallet’ page.

7. Select where (‘Wallet’ or Exchange’) you are sending your BTC or ETH from on the ‘Request to Receive’ page.

8. Fill out the date, time, and the amount you wish to deposit and click the ‘OK’ button. (Any deposit less than the minimum amount will not be credited)

9. You will be guided to the ‘Wallet QR’ page.

10. Please check the amount and the wallet addresses/QR code before depositing BTC, ETH from exchanges or external wallets.

11. The amount will be displayed when the transaction is completed. Check the latest transaction on ‘My Wallet’ in Buyaladdin.

12. When the ‘Receive’ process is completed, a confirmation email will be sent to your email address registered in Buyaladdin or through the app notification.

Yes, you can withdraw BTC or ETH after going through Buyaladdin’s approval process.

Transaction fee will be charged upon withdrawal of BTC or ETH. A withdrawal request will not be available if the amount of BTC or ETH in your wallet is less than the transaction fee.

When you request to ‘Send’, the transaction may take 24 to 48 hours due to the approval process.

After the approval, the amount you requested will be sent to the wallet address you entered.

Please refer to the following below.

1. Click the 'Send' button to withdraw your BTC or ETH in Buyaladdin to exchanges or external wallets.

2. You can withdraw BTC or ETH after going through Buyaladdin’s approval process. Click on the ‘Agree’ button on the approval pop-up page.

3. Enter the recipient’s wallet address. (QR code is available.)

4. Enter the amount of BTC or ETH. KRW will be automatically calculated and displayed.

5. Please enter your email address registered in Buyaladdin and complete the email verification process.

6. When you click the ‘Send’ button, the withdrawal request will be sent to the Buyaladdin team for approval.

When you request to withdraw BTC or ETH by clicking ‘Send’, the next ‘Send’ request will be unavailable until the previous request is completed. (‘Receive’ BTC or ETH and functions using other currencies within the app are still available.)

You can purchase products in Korean online shopping malls available on Buyaladdin using M(₩) as a mode of payment.

1. Please select what you want to purchase in Korean shopping malls available on Buyaladdin.

2. Click on ‘Proceed to Checkout’ → ‘Place your order’, M(₩) will then be automatically calculated in the app.

* Error may occur in the following cases:
- If you purchase products going to a different site (e.g. hotel, pension, etc).
- If you use discount means such as coupon or gift card on the relevant shopping mall.
- If your M(₩) is less than the amount of product.

You can purchase products in Korean online shopping malls available on Buyaladdin using BTC or ETH or ABBC as a mode of payment.

1. Please select what you want to purchase with in Korean shopping malls available on Buyaladdin after cryptocurrency within the app has successfully been deposited.

2. Click on ‘Proceed to Checkout’

3. Select which one you want to purchase with.

4. Enter your Passcode.

5. Click on ‘Place your order’, relevant crpytocurrency will then be automatically calculated in the app.

* Error may occur in the following cases:
- If you purchase products going to different site (e.g. hotel, pension etc).
- If you avail of any discounts such as coupon or gift card from shopping malls.
- If your M(₩) is less than the amount of product.

No, we are sorry to inform you that you cannot make a combined payment within the app. Upon Checkout, you shall decide which one you want to purchase with.

Once the payment is successful, confirmation e-mail will be sent to your registered email account within the Buyaladdin app. Please wait as this might take some time.

No, it is not possible to set up a price change when you purchase a product through the Buyaladdin app. Therefore, you cannot avail of any discounts from the shopping malls.

For any inquiries related to the product, please contact directly the customer center of the shopping mall where you purchased the product.

Regarding any product refund, it will be handled in accordance with the refund policy of each shopping mall.

You will not be able to get Buyaladdin Points as the Buyaladdin registration and referral event has been closed on Oct 16th, 2020 (GMT-5).

Please contact us through Feedback & Support. Buyaladdin team will check the Points you have earned before and convert to M(₩)

※ The exchange rate from Points to Mileage(₩) will be 1,150 won based on 16th October 2020 at 10:00 (GMT +9) referring to the KEB Hana bank in Korea.