How to sign in Buyaladdin is as follows:

1. Touch [MY] → [Please sign in]

2. Enter ID and password to sign in.

How to find ID is as follows:

1. Touch [MY] → [Please sign in].

2. Verify your email from [Find ID]

How to find password is as follows:

1. Touch [MY] → [Please sign in]

2. Enter the ID and email which you registered when sign up in [Find Password]

3. Set up the new password.

How to change password is as follows:

1. Touch [MY] → [Account Settings] → [Change Password]

2. Enter ID and emailwhich you registered when sign up.

3. Verify Email.

4. Set up the new password.

If you can not receive the verification number mail for the self-verification, please check whether your verification mail is saved in the spam mailbox. It could either be a temporary network error. Please retry after a while.

It would take a while until the verification number arrives in accordance with Telecommunications Service Provider condition. If you can not receive the verification number text continuously, please check whether you blocked the text.

How to delete Buyaladdin account is as follows:

1. Touch [MY] → [Account Setting] → [Delete Account]

2. You can quit with the'Delete Account' Button.

* All of your account information is deleted and you can not recover the information once you delete the account.

You can write a review from [MY] → [Reviews]
You can write a review when the item you ordered is confirmed and available period is within 30 days after the order is confirmed.

You can chat with a seller through 'Chat' button at the bottom right of the details page. You can manage chat through [Chat] menu.

Keyword Notification is the function that you can receive notifications as soon as a new post is created with the keyword. If you have something you want to buy or are interested in, you can register a keyword to receive a notification.

Keywords can be registered from 'Bell' button → 'Settings' button → [Keyword Setting] on the upper right corner of the home screen, and you can check Notification list from [Notification] → [Keyword Notification].

In the activity notification, you can receive necessary notifications , such as order reception, purchase confirmation, and event notification, and you can check it by pressing "Bell" button on the upper right of the home screen.

You can also change the notification setting through the notification ON/OFF function from 'Bell' button → 'Settings' button → [Notification Setting] on the upper right corner of the home screen.

You can save the item by touching "Heart" button at the bottom left of the details page. You can check the saved item from [MY] → [Wishlist].

You can follow the stores you are interested in and check the list you have followed from [MY] → [Following].

The payment provided by Buyaladdin cannot be used together to purchase the item. You can purchase the item by selecting one of the payment methods provided by Buyaladdin.

You are welcome to look around Buyaladdin App but unable to make a purchase. You will need to create Buyaladdin account in order to make a purchase.

"Order confirmation" is the buyer's expression that he or she finally receives the item from seller and doesn't want to return it.
Order confirmation proceeds by pressing "Order Confirmation" button from [MY] → [Order History] → [Order Detail]

* Confirmed item cannot be returned at Byaladdin due to the order amount is paid to the seller after confirmation.
* Please note that automatically order will be confirmed after 15 days from the time when the product is delivered.

You can track your package by pressing "Track my package" button from [MY] → [Order History] → [Order Detail].
Once a seller enters the tracking number, "Track my package" button will be exposed.

Shipping date and time cannot be determined according to the seller and the shipping company's matters. If you have any shipping inquiries, please contact us through 1:1 chat with seller.

It is possible to cancel an order before the seller enters the tracking number.
You can cancel an order by pressing 'Cancel Order' button from [MY] → [Order History] → [Order Detail].

You can return your order by pressing "Refund"button from [MY] → [Order History] → [Order Detail]. Refund will be requested after you submit your return reasons and information.
Refund amount will be deposited to the buyer's account after the seller receives the item.

* We can not offer a refund once the item has been used, washed, stained, torn, stunk etc.

Buyaladdin presents four cryptocurrencies including BTC, ETH, BNB, ABBC. To create a globally integrated payment platform, Buyaladdin adopted a cryptocurrency payment method and cryptocurrency can be added afterward.

A user can use cryptocurrency in Buyaladdin after sending it from the external crypto wallet to the Buyaladdin wallet. Once the deposit has been successfully completed, a user can check it from [My Wallet].

The way to deposit Cryptocurrency to the Buyaladdin wallet is as follows:

1. Touch 'Deposit' button of cryptocurrency wallet which you would like to deposit from [My Wallet].

2. Confirm the Agree or Guide for the Cryptocurrency service use.

3. If it is the first time using the Buyaladdin wallet, set the password.

4. Once a user completes the password settings, a cryptocurrency wallet address is created. Please copy the wallet address and save it.

5. Select the route to withdraw the crypto from Deposit request. Then enter the deposit date, time and quantity to touch 'confirm' button.

6. Once QR code/wallet address is exposed, a user enters the QR code or wallet address from your exchange or personal wallet to proceed with the deposit.

7. Once the deposit is completed, a user can check the deposit quantity from [my wallet] → [history]

8. Once the deposit is completed, "Deposit Completed" email is sent to the registered user's email. A user can check from the notification in the app.

* Based on real-time market price, Buyaladdin decides the cryptocurrency value. The market price can continuously be different.

* The deposit unit is 0.00000001 BTC/ETH/BNB/ABBC and there is no limit. Cryptocurrency shows up to 8 decimal places.

*Please deposit more than the minimum quantity specified by Buyaladdin. It may be difficult to process the payment if you deposit below the minimum amount.

When you request a withdrawal, Buyaladdin goes through the approval procedure. The procedure would take more than 48 hours. After the approval is completed, you can withdraw from the wallet addresses as much as you requested.

The way to withdraw cryptocurrency in Buyaladdin wallet is as follows:

1. Touch 'Withdrawal' button of cryptocurrency wallet which you would like to withdraw from [my wallet].

2. Agree to approval since you need to follow Buyaladdin's approval procedures for requesting to withdraw.

3. It is only possible to withdraw with the registered wallet address

4. Enter the quantity you want to send. (If the memo is necessary, you can enter memo.)

5. Email and mobile verification is completed. Please note that the verification is available only by email and mobile phone number registered with Buyaladdin.

6. Touch 'Withdrawal' when you complete the email and mobile verifications.

7. Withdrawal request will be completed to the registered wallet address for the requested amount.You can check the requested quantity from [My Wallet] → [History] once you complete the withdrawal.

8. When the withdrawal is completed, "Withdrawal Completed" is sent to the registered email and it can be checked by the notification within the app.

* Based on real-time market price, Buyaladdin decides the cryptocurrency value. The market price can continuously be different.

* Withdrawal is impossible if the amount is less than the amount of withdrawal fee by Buyaladdin.

* Additional 'Withdrawal' or purchase item is banned until the withdrawal of cryptocurrency is completed, but 'Deposit' or other cryptocurrencies can be used as usual.